Terms & Conditions

Last updated: July 30, 2026

These Terms & Conditions (“Terms”) govern your use of the website and services provided by Maximus El Management LLC, doing business as Maximus Gutter Cleaning (“Maximus Gutter Cleaning,” “we,” “us,” or “our”). By accessing our website, submitting a request, or using our services, you agree to these Terms.

Services

Maximus Gutter Cleaning provides residential and commercial gutter cleaning and related services in and around Hanover Park, Illinois, and surrounding areas. Quotes are provided based on the information you supply and may be adjusted after an on-site assessment of the property and its conditions.

Quotes & Scheduling

Submitting a quote request does not create a binding contract until services are confirmed. We will contact you to confirm scope, pricing, and scheduling. Access to the property and safe working conditions are required to perform the work.

Communications & Text Messaging

By providing your phone number and opting in on our form, you consent to receive calls and SMS text messages from Maximus Gutter Cleaning regarding your quote, scheduling, and service updates. Message frequency varies, and message and data rates may apply. You may reply STOP at any time to opt out, or HELP for assistance. Consent to receive messages is not a condition of purchasing any goods or services. Please see our Privacy Policy for more information about how we handle your information.

Payment

Payment terms will be communicated at the time services are confirmed. Any amounts due are payable according to the agreed terms.

30-Day No-Clog Guarantee

Applies to gutter cleaning services completed and paid in full by Maximus Gutter Cleaning.

What the guarantee covers

If, within 30 calendar days of your completed gutter cleaning, a blockage occurs in the gutters or above-ground downspouts we serviced, and that blockage was caused by debris we failed to remove during the original cleaning, we will return and correct it.

The remedy

The guarantee provides one return visit to the affected serviced area, consisting of:

• An inspection of the reported area; and
• Corrective cleaning of the affected serviced area.

The guarantee does not provide a cash refund, credit, price reduction, or payment toward work performed by another company.

What the guarantee does not cover

The guarantee does not apply to:

• New leaves, branches, seeds, roof granules, or other debris deposited after your service was completed
• Severe weather or storm debris
• Animal or insect nests
• Ice, snow, or freezing conditions
• Roof defects or roofing material failure
• Improper gutter pitch or slope
• Gutters that are damaged, detached, leaking, undersized, or deteriorated
• Underground drainage systems or buried downspout lines
• Pre-existing conditions identified or present at the time of service
• Gutter guards or gutter protection systems that were not installed by Maximus Gutter Cleaning
• Any area that was inaccessible, excluded, or not serviced during the original cleaning

How to make a claim

1. Contact us at (815) 706-6534 within 30 calendar days of your completed service.
2. Describe the location and nature of the blockage.
3. Provide photographs of the affected area if we request them.
4. Provide reasonable access to the property so we can inspect and perform the corrective cleaning.

Claims reported after the 30-day period, or where reasonable access or requested photographs are not provided, are not eligible.

Additional guarantee terms

• The guarantee applies to the original service address and the original paying customer, and is non-transferable.
• The guarantee applies only to services that have been completed and paid in full.
• The guarantee does not extend the scope of the original service.

Maximus Loyalty Program Terms

Program scope

The Maximus Loyalty Program applies only to qualifying residential gutter-cleaning services. Commercial, multi-unit, association-managed, and other non-residential properties are excluded unless Maximus approves participation in writing.

How the program works

1. Complete and pay for a qualifying residential gutter cleaning at our current standard price.
2. Within the next 365 days, schedule and complete one additional qualifying gutter cleaning at the same property and receive 50% off the base gutter cleaning service.
3. After that discounted cleaning is completed and paid, the cycle resets.
4. Each new cycle begins again with one qualifying cleaning at the current standard full price, followed by one qualifying cleaning at 50% off within 365 days.

How the discount is calculated

The 50% discount is applied to our current standard base gutter cleaning price at the time your discounted service is booked—not the price you paid previously. Standard pricing may change over time.

What the discount applies to

The discount applies only to the base gutter cleaning service. The following are charged at full price and are not discounted:

• Clogged downspout charges
• Debris removal charges
• Detached garages and additional structures
• Repairs of any kind
• Gutter guard or gutter filter products
• Installation labor
• Specialty or difficult access
• Emergency or expedited work
• Travel surcharges
• Any other add-on service

Eligibility and limits

• The benefit belongs to the original customer at the original residential service address.
• One discounted cleaning may be redeemed per cycle.
• The benefit is non-transferable to another person or another property.
• The discount cannot be combined with any other discount, promotion, or offer unless Maximus agrees to it in writing in advance.
• Services must be completed and paid in full to qualify and to redeem.

Expiration and cycle reset

Your 50% discount expires 365 days after the date of your qualifying full-price cleaning. If it expires unused, you will need to complete another qualifying full-price cleaning to begin a new cycle. After the discounted cleaning is completed and paid in full, the cycle resets and the next cleaning begins a new full-price qualifying cycle.

General program terms

• A “qualifying cleaning” means a completed, paid residential gutter cleaning performed by Maximus Gutter Cleaning at the enrolled service address.
• The program applies within our current service area.
• Maximus may modify or discontinue the program at any time. Changes will not affect a discount already earned and not yet expired.

Limitation of Liability

To the fullest extent permitted by law, Maximus Gutter Cleaning is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

Website Use

You agree to use our website for lawful purposes only and not to interfere with its operation or security. Content on this website is provided for informational purposes and may be updated at any time without notice.

Changes to These Terms

We may revise these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Age Restriction

Our website, services, and SMS/text messaging program are intended for individuals who are 18 years of age or older. By using our website, submitting a request, or opting in to receive text messages, you represent and warrant that you are at least 18 years old. We do not knowingly collect information from or send messages to anyone under the age of 18.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. Neither we nor the wireless carriers are responsible for messages that are delayed, misdirected, or not delivered.

Contact Us

Maximus Gutter Cleaning
Hanover Park, IL
Phone/Text: (815) 706-6534